Our Hassle-Free 30-Day Return Policy
Our Hassle-Free 30-Day Return Policy
Shop with confidence knowing you have 30 days to return your purchase. Our straightforward process and clear guidelines ensure that returns and exchanges are easy and stress-free.
Eligibility
Eligibility
You are eligible to return items within 30 days of your purchase date. If your purchase isn’t quite right, we’re here to help you with a smooth return process.
Condition of Returned Items
Condition of Returned Items
Items must be unused, undamaged, and returned in their original packaging with all tags attached to qualify for a refund or exchange.
Return Procedure
Return Procedure
To start a return, simply contact our customer service team within 30 days of receiving your order. We’ll provide you with a return authorization and guide you through each step of the process.
Refund Process
Refund Process
Once we receive and inspect your return, we’ll promptly initiate your refund using the original payment method. We’ll keep you updated throughout the process to ensure transparency and peace of mind.
Restocking Fee
Restocking Fee
A restocking fee may be applied if returned items are not in their original condition, are damaged, or are missing components.
Exchange Option
Exchange Option
You may choose to exchange your item for a different size, color, or model (subject to availability) instead of requesting a refund.
Return Shipping
Return Shipping
Return shipping costs are the customer’s responsibility, unless your item is damaged upon arrival or the return is due to our error, in which case, we’ll cover the shipping fees.
Exclusions
Exclusions
Certain items may not be eligible for return due to hygiene or other restrictions. Any exclusions will be clearly disclosed at checkout, allowing you to shop with confidence.
Non-Returnable Items
Non-Returnable Items
Personalized or custom-made products cannot be returned unless they arrive damaged or defective.
Policy Updates
Policy Updates
We reserve the right to update this return policy at any time. Any changes will be clearly communicated through our website or other appropriate channels.
