When you place an order on our site, we ask you to provide contact and payment information. This information is used strictly for billing, order fulfillment, and resolving any issues related to your purchase. If you subscribe to our email communications, we collect your name and email address to keep you informed about our latest products, offers, and updates. You can unsubscribe at any time by following the link in our emails or by contacting us directly to update your preferences or request that your details be removed from our list.

The types of information we may collect include:

•  Name

•  Contact information, including email address

•  Demographic information such as postcode, preferences, and interests

•  Other information relevant to customer surveys and/or offers

For an exhaustive list of cookies we collect, see the 'List of cookies we collect' section.

We collect this information to understand your needs better and enhance your experience with our website and services, including for the following purposes:

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to protect and secure the information we collect online.

We strive to protect the privacy of the information you share with us and to safeguard your personal information both online and offline. We have undertaken reasonable 
efforts to implement security measures designed to protect all data we 
collect.

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs and preferences by gathering and remembering information about your likes and dislikes.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

If you create an account with us, we will use cookies to manage the signup process and for general administration. These cookies will usually be deleted when you log out; however, in some cases, they may remain to remember your site preferences after you log out.

This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to display certain notifications, which may only be relevant to subscribed/unsubscribed users.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from fully utilizing the website.

Our website may contain links to other websites of interest. However, once you leave our site, we have no control over those external websites. Planetrum is not responsible for the privacy practices, content, accuracy, or availability of any third-party websites. These links do not imply endorsement by Planetrum or its affiliates. Please note that different privacy policies may apply once you leave our site. We recommend that you review the privacy policy and terms of any third-party website before using it. Planetrum disclaims any liability for the actions, terms, or content of such linked sites.

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposeif if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we believe you may find interesting, if you have indicated that you wish to receive this information.

You may request details of the personal information we hold about you in accordance with applicable data protection laws. A small administrative fee may apply. To request a copy of your data, please get in touch with us using the information provided on our Contact Us page.

If you believe any information we hold about you is incorrect or incomplete, please get in touch with us at support@planetrum.com. We will promptly correct any inaccuracies.

Planetrum, as a seller of alcoholic beverages, takes its responsibility to prevent underage drinking very seriously. We do not solicit, market, or target this website to anyone under the age of 21, and we actively discourage underage visitors. We will not knowingly permit anyone under 21 to participate in contests, promotions, subscriptions, or events. If we become aware that a person under 21 has provided personally identifiable information, we will delete it as soon as possible. Learn More

We will make reasonable efforts to comply with this Privacy Policy and will take prompt action to correct any instances of non-compliance. If you have questions or concerns about this policy, please contact our Privacy Compliance Officer.

97122 Baie-Mahault (GUADELOUPE - FWI).