Privacy And Cookie Policy
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE OR SUBMITTING ANY PERSONAL INFORMATION. BY USING THIS WEBSITE YOU ARE AGREEING TO THESE PRIVACY TERMS. IF YOU DO NOT AGREE, DO NOT USE THIS WEBSITE. WE HAVE THE RIGHT TO CHANGE OUR PRIVACY POLICY AT ANY TIME. IF THE PRIVACY POLICY IS CHANGED IT IS EFFECTIVE IMMEDIATELY. BE SURE TO CHECK BACK PERIODICALLY FOR ANY CHANGES THAT MIGHT OCCUR.
COMMITMENT TO PRIVACY
This privacy policy is applicable to this website, www.planetrum.com. We respect the privacy of every individual who uses the Site and we are committed to protecting the privacy of our users' personal information. Planetrum will only process and use the data obtained through the Site for our own personal purposes. Planetrum may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
SHARING NON-PERSONALLY IDENTIFIABLE INFORMATION
Planetrum will share aggregate demographic information with its partners. This is not linked to any personal information that can identify any individual person.
DISCLOSURE OF PERSONAL INFORMATION
Planetrum is committed to keeping your personal information strictly confidential. When we collect your personal information (i.e. name, address, email, telephone number, and credit card information) it is in an effort to improve your shopping experience and to notify you about our products, services, answer inquiries, and promotional information. It is our policy not to disclose any of your personal information at any time, unless you tell us to do so. We do not sell, trade or rent your personal information to third parties. Planetrum respects the provisions of the National Commission of Data processing and Freedoms. In accordance with the Data-processing law and Freedoms of January 6, 1978, you have of a right access and correction of the data concerning you.
What we collect
We may collect the following information:
• Contact information including email address
• Demographic information such as post-code, preferences and interests
• Other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information wegather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We strive to protect the privacy of the information you share with us, and
to protect your personal information off-line. We have undertaken reasonable
efforts to implement security measures designed to protect all data we
collect.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Google+, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Such links are not controlled or endorsed by Planetrum or its affiliates. Planetrum and its affiliates are not responsible for the privacy practices or the content of such third-party websites. We do not control and are not responsible for the availability, accuracy, or currency of such third-party websites or any information, content, products or services accessible from such third-party websites. Once you exit the Site and enter another website, please be aware that those websites may have privacy policies that differ from the provisions provided herein. Planetrum recommends that you review the privacy policy and terms and conditions of those websites prior to use. Planetrum is not responsible for, and expressly disclaims, any and all liability related to actions of such linked websites, their terms and conditions and/or the content of such websites.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposeif if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at support@planetrum.com. We will promptly correct any information found to be incorrect.
Children's Privacy
Questions regarding this Privacy Policy
We will use reasonable efforts to comply with this Privacy Policy and will take reasonable action to correct any failures to comply with this Privacy Policy. If you have any questions or concerns about this Privacy Policy, you may contact our Privacy Compliance Officer.
Our Address
Planetrum
21, rue Gambetta
97122 Baie-Mahault (GUADELOUPE - FWI).
The table below lists the cookies we collect and what information they store.
Cookie Name | Cookie Description |
FORM_KEY | Stores randomly generated key used to prevent forged requests. |
PHPSESSID | Your session ID on the server. |
GUEST-VIEW | Allows guests to view and edit their orders. |
PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
STF | Information on products you have emailed to friends. |
STORE | The store view or language you have selected. |
USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |